Blu policies

Account data and deletion

Last updated September 9, 2026

Use your private profile

Sign in and open Profile to download a portable account-data file or start the account-deletion process.

Social sign-in connections

Your deletion request covers Blu-held provider identifiers and profile fields obtained through Google, Facebook, or Apple sign-in. You may also revoke Blu in the provider’s account settings. Revoking access at the provider prevents future authorization but does not by itself remove data already held in your Blu account.

Deletion timing and retained records

The current product starts a 30-day reviewed deletion process. Blu must verify completion of the requested removal or de-identification; a request status alone is not proof that deletion finished. Payment, fraud, dispute, tax, and legal records may need to be retained or de-identified rather than removed immediately.

If you cannot sign in

Email giveablu@gmail.com from the address associated with the account. Include the social provider you used, but do not send passwords, identity documents, authentication codes, or payment credentials by email.