Terms of Service

1. Acceptance of Terms

By accessing and using Blu's platform, you accept and agree to be bound by the terms and provision of this agreement.

2. Use License

Permission is granted to temporarily use Blu's platform for personal, non-commercial transitory viewing only.

3. Disclaimer

The materials on Blu's platform are provided on an 'as is' basis. Blu makes no warranties, expressed or implied.

4. Limitations

In no event shall Blu or its suppliers be liable for any damages arising out of the use or inability to use the platform.

5. Contact Information

If you have any questions about these Terms of Service, please contact us at giveablu@gmail.com or submit a request through our Data Deletion page.

6. Eligibility

You must be at least 18 years old (or the age of majority in your jurisdiction) to use the Platform. By using Blu, you represent and warrant that:

• You are eligible to enter into a legally binding agreement.
• You are not barred from using the Platform under applicable law.

7. Our Services

Blu is a peer-to-peer micro-donation platform designed to facilitate small, transparent charitable donations directly between individuals. The Platform allows:

• Donors to browse verified individuals in need and donate.
• Recipients to receive a single donation per cycle and move to the end of the queue.
• Users to interact using swiping, matching, and donation features based on location, categories, and personal stories.

8. Accounts and User Obligations

To access most features, you must create an account.

8.1 Account Creation

You agree to:

• Provide accurate and complete information.
• Keep your login credentials confidential.
• Notify us immediately of any unauthorized use.

8.2 Account Restrictions

You may not:

• Create more than one account unless authorized.
• Use the Platform for any illegal or fraudulent activity.
• Impersonate another person or entity.

9. Donations

All donations on Blu are:

• Voluntary and non-refundable.
• Sent directly from donor to recipient, minus a 5% platform fee (includes card processing and operational expenses).
• Not tax-deductible unless otherwise stated (see Section 15).

We reserve the right to withhold or reverse transactions in cases of suspected fraud, abuse, or technical error.

10. User Content

You may upload text, photos, or other content when requesting or giving support.

You agree:

• You have the rights to share the content.
• Content is truthful and not misleading.
• You grant Blu a non-exclusive, royalty-free, worldwide license to display, use, and distribute your content in connection with the Platform.

11. Fraud Prevention and Verification

To maintain trust and safety:

• Recipients may be required to verify identity and link a social profile.
• We may analyze your account and behavior using automated or manual methods to detect fraud.
• Fraudulent accounts will be removed, and funds may be withheld.

12. Fees and Payment Processing

Blu charges a 5% fee on each donation. This includes:

• Payment processor fees.
• Platform maintenance.
• Fraud prevention and compliance costs.

We use third-party payment processors (e.g., Stripe, PayPal) to facilitate donations. You must comply with their terms and policies.

13. Platform Rules

To ensure fairness and safety:

• Recipients may only receive one donation at a time and are queued afterward.
• Donors must not demand goods, services, or returns for donations.
• Users must not harass, spam, or exploit others on the Platform.

Violation may result in temporary or permanent suspension.

14. License and Intellectual Property

Blu and its content (logos, software, features) are protected under intellectual property laws.

You may not:

• Copy, modify, distribute, or reverse engineer any part of the Platform.
• Use our trademarks without written permission.

15. Third-Party Links

Blu may contain links to third-party websites or services. We are not responsible for:

• The accuracy, safety, or legality of third-party content.
• Any transaction you conduct with third parties.

16. Termination

We reserve the right to suspend or terminate your access at any time for:

• Violation of these Terms.
• Fraudulent, abusive, or harmful behavior.
• Legal or regulatory necessity.

You may also delete your account at any time via settings.

17. Changes to the Terms

We may update these Terms at any time. When we do:

• We will notify users via email or Platform banner.
• Continued use of the Platform after changes means you accept the revised Terms.

18. Social Login Providers & Third-Party Requirements

When you choose to authenticate with Facebook, Instagram, X, or Google, you also agree to the applicable terms and privacy policies of those providers. Blu uses social login data exclusively to verify your identity, assess account age, and display verification badges. We do not post to your social profiles or share donation history with those providers. You are responsible for complying with each provider's community guidelines when linking or disconnecting accounts.

You may revoke Blu's access at any time by visiting the provider's security settings:

• Facebook & Instagram: Settings → Apps and Websites → Active.
• X (Twitter): Settings → Security and account access → Apps and sessions.
• Google: Google Account → Security → Third-party apps with account access.

Revoking access with the provider does not automatically delete your Blu account; please follow the Data Deletion process below to complete removal on our platform.

19. Data Deletion Requests

You may request removal of your Blu account, social login connection, or associated personal data at any time. Submit a request through the Data Deletion page or email giveablu@gmail.com with your name, Blu username, and the login provider you wish to delete. We respond within seven (7) days and, once verified, permanently remove access tokens and profile information while retaining donation transaction records required for compliance and audit purposes.

If your account holds unsettled donations or is involved in an active investigation, we may delay complete deletion until the matter is resolved, consistent with legal and platform obligations.