Quick answers to the most common questions donors and recipients ask about BluGives. Can't find what you need? Contact us.
After creating an account, a donor can browse recipient profiles, review the information and trust signals shown on a profile, choose an amount, and continue to the payment flow. The payment screen shows the calculated fees and the recipient's net amount before the donor continues.
Recipient profiles may display a social-account review status and trust signals. These signals provide context, but they are not a guarantee of identity, need, future behavior, or how funds will be used.
The current donation flow deducts a 3% payment-processing fee and a 2% platform fee from the amount entered. The exact fees and the recipient's net amount are shown before payment.
Direct gifts between individuals are generally not charitable tax deductions. BluGives is not presented as a registered 501(c)(3), and its transaction record is not a charitable tax receipt. Tax treatment depends on your jurisdiction and circumstances, so consult a qualified tax professional when needed.
The current Terms describe donations as voluntary and generally non-refundable. If you believe a payment was made in error or you see suspicious activity, contact giveablu@gmail.com promptly with the transaction details. A report does not guarantee a refund or a particular outcome.
A recipient connects a supported payout account. Payment completion, payout timing, availability, fees, reviews, and holds can depend on the third-party payment provider. Review the provider-facing information shown during the transaction.
The account flow collects country and location information, but successful payment and payout availability depends on the supported provider, account eligibility, and local rules. Do not assume that every feature or payment method is available in every country.
Email giveablu@gmail.com with the profile URL, transaction reference if applicable, and a factual description of the concern. Do not include passwords, complete payment-card details, government identification numbers, or other unnecessary sensitive data.
You can request account deletion at any time by visiting our data deletion page. We process deletion requests in line with our privacy policy and applicable data protection laws.
Use the contact page or email giveablu@gmail.com. Response times are not guaranteed; include enough non-sensitive context to help route the request.